Will the carer come into the appointment with me?

Only if you would like them to. Some people like support in the room, others prefer the carer to wait outside.

Can you support one-off appointments?

Yes. Accompanied visits can be one-off or part of a regular care plan.

Can you help me get to social activities?

Yes. We can support trips to cafés, groups, places of worship and family visits.

Accompanied Visits

Accompanied Appointments and Outings

A friendly carer by your side for appointments, social events and days out, so you can keep doing the things that matter with confidence.

Discuss an Accompanied Visit Call Our Care Team

Photo: Verona Home Care carer accompanying an older woman to her hospital appointment

CQC rated Good

Stay Connected and Confident

Getting to a hospital appointment or meeting friends can feel daunting when mobility, memory or confidence is not what it was. Our carers help you get ready, travel with you and stay by your side, so you feel supported from start to finish.

Accompanied visits help people stay connected to their community, keep up with health appointments and enjoy life outside the home.

Photo: Carer enjoying coffee and cake with an older man on a social outing in South Yorkshire

Who Accompanied Visits Can Help

People who feel anxious going to appointments alone
Older adults with reduced mobility
People living with memory loss
Families who cannot take time off work to attend appointments
Anyone who would like to get out and about more

How We Support You

GP and hospital appointments
Help getting there, waiting with you and remembering what was said.
Dentist and opticians
Support with routine health appointments.
Social outings
Cafés, lunch clubs, community groups and family visits.
Places of worship
Support to attend services and community events.
Getting ready
Help dressing and preparing before you leave.
Getting home safely
Settling you back in at home afterwards.

What Is Included and What Is Not

Included

Preparing for the outing
Travelling with you and staying alongside you
Helping you settle back at home
Passing on key information to family if you wish

Not included

Medical advice or decisions
Transport costs and mileage, which are agreed in advance
Overnight trips

How Your Care Is Planned

We talk about where you need to go, how you will travel and any help you need along the way. Transport and any mileage costs are agreed before the visit, so there are no surprises.

How to Arrange Care

Photo: Carer helping an older woman out of a car after an accompanied outing

1
Talk to us
Tell us what is happening and what support you are looking for.
2
Assessment
We visit to understand needs, routines and wishes.
3
Your care plan
We agree visit times and tasks with you and your family.
4
Reviews
We check in regularly and adjust the plan as needs change.