Accessibility Statement
Last updated: 12 November 2026
We want everyone to be able to use our website, including people who use assistive technology.
Our aim
We aim for this website to meet the Web Content Accessibility Guidelines (WCAG) 2.2 at level AA. This means you should be able to:
- zoom in up to 400% without text spilling off the screen
- use the website with a keyboard alone, with clear focus outlines
- use the website with a screen reader
- read text with good colour contrast
- turn off animations by switching on “reduce motion” in your device settings
- use buttons and links that are at least 48 pixels tall, so they are easy to tap
Known issues
We know some parts of the website may not be fully accessible:
- The CQC rating widget is provided by the Care Quality Commission and we cannot change how it works.
- The embedded Google map may be hard to use with a screen reader. Our full address is always shown as text next to it.
Information in another format
If you need information from this website in a different format, such as large print, easy read or a phone call to talk it through, please contact us:
- Phone: 07858 855598
- Email: info@veronahomecare.co.uk
Reporting a problem
If you find a problem that is not listed on this page, or you think we are not meeting our aim, please tell us using the contact details above. We will look into it and reply as soon as we can.
How we tested this website
This website was built to WCAG 2.2 AA and checked on phones, tablets, laptops and desktops during development. This statement was prepared on 12 November 2026.